The above problem can occur after the user launches the Chrome installer file (ChromeSetup.exe) and prevents the installation of Chrome. I would suggest you to refer the articles and check if it helps. After disabling firewall, check the page can be loaded successfully in Chrome. ! Disable Antivirus or Real-time Protection. 2. If you don’t have any Symantec software installed on your computer but Google Chrome crashed with the 0xc0000005 code, you could try turning off the sandbox option in Google Chrome and see if that’s the reason. Right-click on the Google Chrome icon on your desktop. 2. The founder, Hasibul Kabir is a Web Entrepreneur and Blogger studying Hons on Computer Science and Engineering . Installation and update issues . The Google Chrome installer failed to start." There might be changes in the DNS server with the site you are browsing and Chrome is trying to open the old IP address stored in DNS cache. Up top click on Uninstall. Clearing App Data. Google Chrome Support. If the issue persists, I would suggest you to contact Google Support for further assistance. Download and install Google Chrome. To resolve this problem and bypass the Chrome's installation error, follow the steps described in this guide. Type appwiz.cpl in the box and press Enter. I have tried to download Google Chrome on Windows 8.1 a bunch of times and every time it starts the downloader and it gets stuck on the spot where it says "On Your Mark". System Manufacturer/Model Number: HP DV7 3173nr HP 17ak0xx. First, open the Chrome browser; and click the Customize Google Chrome button at the top right of its window. Select Settings to open the tab in the snapshot directly below. If anybody knows ho to fix this, could you please help me!!!! Right click on the Windows key, select Run. Select all options in Basic and Advanced Tabs and hit Clear Data. One time I even left it all day and it still said the same thing. Hope this information helps. Find Chrome and click once to select it. The fix should resolve issues with all versions of Chrome following build 67.0.3396.79, which was released in early June. Click the shortcut tab. 4. Press Advanced to open further options. Then go to Google.com\Chrome and download and reinstall, it should straighten up. XtremeRain was founded by Hasibul Kabir back in 2014. Where are you downloading Google Chrome from? If you still facing the problem, the next step is to check the antivirus program’s settings. It publishes tips, tricks, solutions, reviews, blogs on technology and lifestyle. Computer Type: Laptop.