Menu
Mentor is a complete customer retention solution and has everything you need to keep customers happy and coming back.
Incident-Based
Get context on your customer’s situation and filter feedback based on specific incidents. Mentor easily created tickets and prioritizes them based on immediacy so you can solve customer issues before they even walk out the door.
Direct Communication & Response
Customers long for a personal touch that makes them feel seen and herd. Connect with them directly through Mentor via email, phone, or SMS so you can solve issues right away. Leave them with something to smile about and transform the way they view your brand.
Sentiment Analysis
Our advanced AI technology analyzes customer emotion and categorized feedback as positive, negative, or neutral. You’ll be able to see everything from the good to the bad and be able to take proper action from there.
Location Management
Managing customer experiences in different regions is a common struggle for brands who operate in more than one place. Mentor helps you precisely track feedback from multiple locations for full transparency into your stores.
Diverse Feedback Options
A picture’s worth a thousand words, right? Customers can leave feedback in multiples ways, whether it’s an open text box, survey, image, or video. You’ll be able to get a full view of a customer’s situation with these expanded feedback options.
In-Depth Analytics
Make informed, data-driven decisions through Mentor’s extensive analytics capabilities. We know customer feedback is not one-size-fits-all. Get to know the intricacies of what’s happening in your stores with our analytics features so you can see the big picture.
Interested in Learning More?
Complete the form to schedule a free demo and learn how Mentor can work for your industry.
Interested in Learning More?
Complete the form to schedule a free demo and learn how Mentor can work for your industry.
Interested in Learning More?
Complete the form to schedule a free demo and learn how Mentor can work for your industry.