Shift customer headaches into

happiness.

Mentor is a one-on-one customer feedback platform that makes creating positive customer experiences easy.

Your customers deserve to be heard.
Mentor helps you listen.

Thriving businesses are built by happy customers, and happy customers are create through personalized interactions. Mentor allows you to collect, track, and analyze customer feedback in real time so you can address customer concerns directly and immediately.

A complete customer retention solution

Mentor has everything you need to keep customers happy and coming back

Incident-Based

Get context on your customer’s situation and filter feedback based on specific incidents

Direct Communication & Response

Connect with customers directly through Mentor via email, phone, or SMS,

Sentiment Analysis

Our advanced AI technology analyzes customer emotion and categorized feedback as positive, negative, or neutral.

Location Management

Precisely track feedback from multiple locations for full transparency into your stores.

Diverse Feedback Options

Customers can leave feedback in multiples ways, whether it’s an open text box, survey, image, or video.

In-Depth Analytics

Make informed, data-driven decisions through Mentor’s extensive analytics capabilities.

Leave nothing to the imagination.

Discover the personalized data you need.

Mentor goes beyond the standard customer satisfaction survey. Our platform offers fact-based, customer-driven data that helps you identify specific customer experiences for a personalized solution.