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Turbocharging Retail Customer Retention

Mentor is the only customer retention platform that gives you actionable input from your customers to ensure customers leave happy and keep coming back. 

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A complete solution for your unique needs

Mentor is the Customer Retention Platform that provides meaningful and effective training to your employees, while managing the customer experience and giving your customers a voice. 

Location Management


Keep track of multiple locations easily and with precision. Have full transparency into all of your stores while keeping information at your fingertips.

Powerful Task Management


Validate performance and help make sure your company’s standards are being met through assigned tasks for employees.


Communication is the key to success in business, keep your employees talking, sharing, and up-to-date.

Direct Communication 


Solve problems more efficiently and with less downtime, through a troubleshooting system that is interactive, intuitive, and focused on your business.

Ticket System


With so many to-dos, keep information flowing, accurate, and easy to digest while making sure your team can simply access important information.

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Evaluation Platform

Mentor's patented Evaluation Platform gives managers, support personnel, and operations teams the ability to review those photos or videos and while doing so, record audio commentary, draw directly on the images or video and trigger a response. Once completed, the evaluation will go back to the location where the manager can review the feedback and take corrective action.

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A Complete Solution

A single platform for managing day-to-day operations, task management, and customer feedback. Mentor is a complete solution to validate tasks are getting done, creating learning opportunities and having more transparency into your locations, while giving your customers a voice to help your company to move forward and grow.

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Actionable Customer Feedback


Create forms and surveys to capture customer feedback, including photos and videos. Use this feedback to drive actionable tasks to the affected store.

Let us show you how Mentor can keep your customers happy and coming back.

We focus on your ROI

See how Mentor can help you keep millions of dollars a year from walking out of your business.

walking out of your business each month, dissatisfied, creates an annual loss of to your organization.

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